We suggest that you research your ring size before making an order or even make a small purchase off of our site to obtain the Multisizer ring sizer device that comes with every order.
NB: To obtain the Multisizer free gift please “Add at CART Stage”. It is not included automatically.
However if you have made a purchase off this site and require an exchange please fill out the form below.
Items must be returned unworn and in brand new condition.
Items can only be exchanged that have been purchased on www.thestudiojewellery.com for all other purchases please contact the original place of sale.
The customer is responsible for the postage cost back to us, Studio Jewellery will resend the item back out to you at our cost.
The order can only be exchanged once.
Returning The Item(S)
Items must be returned in a crush proof cardboard box similar to the one the item was received in, a bubble wrap envelope does not offer enough protection and any items returned as such will not be accepted.
A return merchandise authorization (RMA) number will be generated upon completing the form below. This must be include in your package as items are sent out by a large distribution center and without this number your request simply won’t be found by the system.
If you do not receive a reply within 24 hours please check your spam/junk/promotions mail folder. Services like Hotmail.com, Live and Gmail are particularly quick to place any form emails in there.